Contact

Questions about an order, a size, or a piece you're trying to find? Write to us and a person will answer.

Before you write

Most answers are quicker to find than to ask for:

  • Order status — your confirmation email carries the tracking link as soon as the parcel moves.
  • Ring sizing — measure a ring you already wear across the inside, edge to edge, and match it to the size chart on the product page.
  • Care — rinse in fresh water after salt or chlorine, dry with a soft cloth, store pieces flat and apart.

Reach us

Email: [email@umtjewels.com]
We reply within [X] business days, Monday to Friday.

Returns and exchanges are handled through our refund policy.

Wholesale and press

For stockist enquiries or press requests, write to [press@umtjewels.com] with a short note about what you have in mind.